Booking a consultation means you agree to the following terms and conditions.
You agree to the Heins Law Booking Policy at the following link: https://heinslaw.com/heins-law-booking-policy/
You also agree that forming a client-lawyer relationship is conditional upon first doing a “Conflicts Check”, and we do not form a client-lawyer relationship if there is a conflict of interest or there is some other reason we cannot continue. You will receive a full refund if we are unable to form a client-lawyer relationship, and we will make this determination within the first few minutes of our legal consultation.
You agree that the first step in forming a client-lawyer relationship is for us to have a legal consultation. In the legal consultation, our client-lawyer relationship starts and ends with that consultation, unless we agree to continue a client-lawyer relationship through signing an Engagement Letter. In that instance, the signed Engagement Letter becomes our Fee Agreement for the scope of work indicated therein.
You agree that the booking (i.e. consultation) fee is non-refundable if you cancel within the four (4) hour period, and we agree to refund you if you cancel outside of that period. Of course, the decision to refund is negotiable with the attorney, as every situation is unique, while you understand that scheduling a time with the attorney restricts us from scheduling with others and results in loss.
You agree this is not a “satisfaction contract.” You agree to pay regardless of advice you receive. That is to state, even if you do not agree with the attorney’s advice or learn your situation is not ideal, then you still agree to pay.
While we will do our best to provide you with legal solutions, you agree to pay even if we are unable to help you beyond the advice.
